If you require a rental, it is best to contact your insurance company, make your claim and get a claim number from them, ensuring that you have rental coverage. If you are unable to make contact with your insurance company, you may still proceed with the rental, however at the chance that you will personally be liable for any associated costs. There is a rental car company across from us, to make it easier for our customers, and we can make the arrangements for you, if you so desire.